AI Notes Not Working: Troubleshooting

Why This Happens

• No AI Notes: The AI notes feature is not generating any notes or summaries.
• Inaccurate Notes: The generated notes are incorrect or irrelevant.
• Slow Response Time: AI notes are taking an unusually long time to generate.

How to Resolve It

1. Check Audio Quality: Ensure your recorded audio is clear and free from background noise. Poor audio quality can impact the accuracy of AI transcription and note generation.
2. Verify AI Notes Feature: Confirm that the AI notes feature is enabled in your ScreenApp.io settings.
3. Adjust AI Settings: Some AI notetaking tools offer settings to adjust the level of detail or focus of the generated notes. Experiment with these settings to see if it improves results.
4. Provide Context: If your recordings contain technical terms or specific jargon, provide additional context to help the AI understand the content better.
5. Contact Support: If you've tried the above steps and are still experiencing issues, reach out to ScreenApp.io's support team for assistance.

Additional Tips

• Review and Edit: Manually review the generated AI notes and make any necessary corrections or additions.
• Consider External Transcription Services: If you're facing persistent issues with AI notes, explore using a third-party transcription service for more accurate results.

Following these troubleshooting steps can help you overcome common AI note issues and unlock the full potential of ScreenApp.io's AI notetaking feature.