Pipedrive Integration: Sales Call Tracking

Why Integrate ScreenApp with Pipedrive?

Pipedrive keeps your sales pipeline moving and deals closing. By connecting ScreenApp with Pipedrive, every sales call is automatically recorded and linked to the right deal, providing complete visibility into customer interactions and ensuring no opportunity slips through the cracks.

How the Integration Works

ScreenApp seamlessly syncs with Pipedrive to supercharge your sales process:

  1. Deal-Based Recording: Calls are automatically linked to active deals with participant identification and context
  2. Pipeline Stage Updates: Meeting outcomes can automatically advance deals through your pipeline stages
  3. Activity Logging: All recorded interactions appear as activities with summaries and key insights
  4. Contact Enrichment: Customer interactions automatically update contact profiles with engagement history

Key Benefits

Complete Deal Context

Every sales call is recorded and attached to the relevant deal in your pipeline. Build a complete history of customer interactions to understand deal progression and identify winning patterns.

Automatic Pipeline Management

AI analyzes call content to identify buying signals, objections, and next steps. Deals automatically advance through pipeline stages based on conversation milestones and commitments.

Enhanced Sales Coaching

Review recorded calls to identify coaching opportunities and share best practices across your sales team. Compare successful approaches with lost deals to improve win rates.

Customer Intelligence Capture

Extract valuable insights from every customer interaction including pain points, budget discussions, decision criteria, and competitor mentions. This intelligence feeds back into your sales strategy.

Follow-up Automation

Action items and commitments from calls automatically create follow-up tasks with proper scheduling and reminders. Never let a follow-up opportunity slip away.

Performance Analytics

Track call quality metrics, talk time ratios, and conversion rates across your sales team. Identify top performers and replicate their success patterns.

Use Cases

  • Sales Call Tracking: Record every prospect conversation with automatic deal association
  • Demo Documentation: Capture product demonstrations with feature interest tracking
  • Objection Analysis: Identify common objections and develop counter-strategies
  • Pipeline Reviews: Review deal progression with video evidence of customer engagement
  • Team Training: Use successful call recordings for new sales rep onboarding

Getting Started

Integrating Pipedrive with ScreenApp is simple via Webhooks:

  1. Go to Settings: Log in to your ScreenApp dashboard and navigate to “Settings” > “Integrations”.
  2. Select Webhooks: Click on the “Webhooks” section.
  3. Add Webhook: Paste your Pipedrive webhook URL (or use Zapier/Make as an intermediary).
  4. Start Syncing: Your meeting data will now be pushed to Pipedrive automatically.

Transform every customer conversation into sales success with ScreenApp’s Pipedrive integration.

Ready to get started?