Troubleshooting

Resolving Menu Item Display Issues

Learn how to resolve menu item display issues

Why This Happens

  • Browser Compatibility: Your browser might not be fully compatible with ScreenApp’s interface.
  • Browser Extensions: Certain browser extensions could be interfering with the display of menu items.
  • Technical Glitches: Temporary issues with ScreenApp’s servers or your device might be causing the problem.

How to Resolve It

  1. Try a Different Browser: test ScreenApp in a different browser to see if the issue is browser-specific.
  2. Disable Browser Extensions: Temporarily disable any unnecessary browser extensions and check if the menu items appear correctly.
  3. Clear Browser Cache and Cookies: Clearing your browser’s cache and cookies can sometimes resolve display issues.
  4. Update ScreenApp and Browser: Ensure you’re using the latest versions of ScreenApp.io and your web browser.
  5. Contact Support: If the issue persists, reach out to ScreenApp’s support team for assistance.

Additional Tips

  • Check for Temporary Server Issues: ScreenApp.io might be experiencing temporary technical difficulties. Try accessing the menu items again later.
  • Review ScreenApp’s Documentation: Consult ScreenApp’s user guide or help center for specific troubleshooting advice. ‍